Privacy Policy
1. Information We Collect
We collect information you provide directly (name, email, phone, ID documents), information generated through your use of the platform (trade history, assets, wallet activity), and technical information (IP address, device type, browser).
2. How We Use Your Information
- To verify your identity and comply with KYC/AML regulations
- To facilitate asset swaps and settle transactions
- To communicate with you about your account and trades
- To improve the platform and prevent fraud
3. Data Sharing
We do not sell your personal data. We may share information with payment processors, identity verification services, and regulators as required by law.
4. Data Retention
We retain your personal data for a minimum of 5 years after your last transaction, as required by Nigerian financial regulations.
5. Your Rights
Under the Nigeria Data Protection Act (NDPA), you have the right to access, correct, and request deletion of your personal data. Contact privacy@swapin.ng to exercise these rights.
6. Security
We use industry-standard encryption and access controls to protect your data. No system is 100% secure; please contact us immediately if you suspect unauthorised access.
7. Cookies
We use cookies for authentication and analytics. See our Cookie Policy for details.
8. Contact
For privacy queries, contact privacy@swapin.ng.
Have questions?
If you have questions about any of our policies, please contact our support team.